NYC homeless people, addicts cash in on 24/7 ATM vestibules

A new banking crisis has hit the Big Apple: vagrants and addicts are commandeering ATM vestibules, snoozing and shooting up in locations with 24/7 service.

“It’s almost as though they’ve assumed ownership of the ATMs,” said Eugene O’Donnell, a John Jay professor and former NYPD officer. “It’s well recognized that an ATM can be a magnet for crime and violence, and you can’t think of a worse idea than having people domicile inside of one.”

The Post conducted two late night tours of Midtown banks this week and discovered at least eight instances of vagrants cashing in on lax enforcement.

  • At a Citibank on the 5th Avenue and E. 37th Street, a strung-out couple sat on the ground, shooting up what appeared to be heroin, forcing customers to wait till morning to make withdrawals.
  • A drifter and his pet pit bull caught some Z’s under a blanket at a Bank of America on 3rd Avenue and E. 47th Street before police told him to leave.
  • A derelict emptied his trash-filled shopping cart inside a City National Bank on 6th Avenue near W. 44th Street.
  • A hooded tramp squatted in a TD Bank on the corner of Lexington Avenue and E. 45th Street while a beggar panhandled for change outside.
  • A man snoozed in a sleeping bag inside a Bank of America on 5th Avenue between E. 46th and E. 45th streets.
  • Three homeless men took shelter in a Bank of America on 3rd Avenue and E. 54th Street. One stripped off his shirt to patch holes in it while another lay in the fetal position next to his suitcase.
  • A desperate man muscled open a locked ATM door to take shelter from the rain at a Chase Bank on Lexington Avenue near E. 43rd Street.
  • A masked man snoozed on the floor of a TD Bank on 1st Avenue and E. 56th Street.

Matt Roberts, president of the 17th Precinct Community Council, which covers Midtown East neighborhoods including Murray Hill and Sutton Place, said the issue has hit full-blown crisis level.

A person sleeps in the ATM vestibule of a TD Bank branch.
James Keivom

“The banks have been putting pressure on the police department for some enforcement, and my pushback to them is just lock your doors,” he said at a meeting Tuesday. “The reality of the situation is [customers] are not going into the banks with any regularity during the overnight hours.”

A confrontation between cops and a homeless man staying in a Citibank on Park Avenue on March 3 ended with the bum biting one officer and punching another in the face, cutting the officer’s cheek, police reports say.

“Ninety nine percent of the time, we’re able to move individuals [without conflict]Commanding Officer Aaron Edwards said. “We can’t just go in and lock them up. We have to give them the opportunity to leave as part of the law.

A person fixes clothing in the ATM vestibule of a Bank of America.
A shirtless person sits in the ATM vestibule of a Bank of America.
James Keivom

“Both cops are OK, and he was arrested.”

Roberts said the assaults could’ve been avoided.

“I don’t like to utilize police resources when we don’t need to, when there’s a preventable solution, but the banks want to provide round-the-clock service,” he told The Post.

A Citibank spokesperson did not comment on the assault of the officers and said the bank has no plans to discontinue 24/7 ATM service.

"People are afraid to enter when they see them,” retired police commander Edward Mamet told the Post.
“People are afraid to enter when they see them,” retired police commander Edward Mamet told the Post.
NY Post

“We take the safety and security of our clients and employees seriously. When we are alerted to an issue on our property, our security teams work quickly with law enforcement to address the issue,” a Bank of America rep said in an email.

TD Bank and City National Bank did not respond to requests for comments.

The problem is hardly isolated to Midtown.

Retired police commander Edward Mamet said homeless people take up residence in the Valley National Bank ATM attached to his East Village apartment building.

“What disturbs us is they do their bowel movements out on the street or sometimes in the vestibule. People are afraid to enter when they see them,” he told The Post.

A person sleeps in a Bank of America ATM vestibule.
A person sleeps in a Bank of America ATM vestibule.
James Keivom

He said even if cops try to intervene, the problem won’t go away if the District Attorney’s Office doesn’t step up.

“The DA in Manhattan [Alvin Bragg] is a jerk. It’s the same situation in Brooklyn with DA [Eric] Gonzalez, so it’s a serious problem,” Mamet said.

One Twitter user posted Wednesday, “It’s nice how @BankofAmerica and @TDBank_US are both banks and homeless shelters. There are literally people living inside of the banks on 23rd street in NYC.”

Often, homeless people fear being robbed or attacked in the city’s shelters, but now with Mayor Eric Adams cracking down on homeless encampments and subway vagrancy, their options are shrinking.

“We’re walking past people that are living on cardboard boxes, in these makeshift, inhumane houses – this is just not right,” Adams told reporters Tuesday.

A person sleeps in the ATM vestibule of a Citibank.
A person sleeps in the ATM vestibule of a Citibank.
James Keivom

“Many more are going to [stay in vestibules] since Adams broke up the encampments,” said former Republican mayoral candidate Curtis Sliwa, who often sees vagrants in banks near his Upper West Side home. “Only five people went to a shelter. They didn’t just disappear. Bill De Blasio didn’t get it, and Adams doesn’t get it.”

Brenda Rosen, president of the homeless advocacy group Breaking Ground, said her organization is starting to deploy outreach teams into private spaces like retail stores.

“There are viable opportunities to bring our expertise into ATM vestibules as well,” she said in an email.

Additional reporting by James Keivom

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