The outcome of an investigation into the handling of bullying allegations against the Duchess of Sussex is being kept secret by Buckingham Palace.
According to a senior palace source, the details of the review were kept secret to protect the anonymity of those who took part in the investigation, which invited current and former staff to share their experiences working under the Duchess.
The source said members of the royal family and staff had been made aware of the policies and procedural changes in the palace’s HR department but would not be shared publicly.
The investigation was launched by Buckingham Palace in March 2021, after the Duchess reportedly ousted two personal assistants. It was also alleged that the staff had been “humiliated” several times.
Her lawyers denied the allegations when they were leveled.
At the time, the palace said any changes to policies or procedures recommended after the review would be shared in the Sovereign Grant Report, which is published annually and documents the royal bills for the year.
The 2021-22 Financial Document, Shared Under the Headline Personnel report, state HR policies and procedures. However, it remains unknown which were introduced after the investigation conducted by a law firm and privately funded, believed to be a senior member of the royal family.
The report also outlines the Royal Household’s “Concerns at Work” policy, which encourages individuals to raise concerns about the behavior of others, and describes how to raise concerns, with the policy accessible to staff on the intranet site who known as the Crown.
The document also states: “Advice and support are provided through the long-standing household employee assistance program and staff are trained as mental health first responders… Managers are trained to support, guide and train their teams. coaching and monitoring their contribution. †
A senior palace source said: “I am not going to comment on the changes that have been made to the policies and procedures, I will just say that the policies and procedures have been updated…at Work applies to everyone who works within the Royal Household .”
The source later added: “Due to the confidentiality of the discussions, we have not communicated the detailed recommendations. Where necessary, the recommendations have been incorporated into policies and procedures, and policies and procedures have been amended.
“So all staff, all members of the Royal Family will be aware of the policies and procedures, the revised policies and procedures.”