According to an email sent to customers Wednesday evening, Air Canada says it will make “meaningful discounts” on its flight schedules in July and August this year.
The email from the president and CEO, Michael Rousseau, states that business at the airline is not going as usual.
“The COVID-19 pandemic has brought the global air transport system to a standstill in early 2020. Now, more than two years later, global travel is picking up again and people are flying again at a speed never seen before in our industry,” he said. Rousseau. †
“To achieve the level of operational stability we need, we are now reluctantly making significant reductions in our schedule in July and August to reduce passenger volume and flow to levels that we believe the air transport system can handle.”
“This wave of travel has created unprecedented and unforeseen tensions in all aspects of the global aviation system,” the email continued. “This impacts our operations and our ability to serve you with our normal standards of care.”
Rousseau’s email states that Air Canada has “taken a number of significant steps, including the introduction of flexible ticket policies, new travel self-management tools, improvements to airport operations, and timetable adjustments.”
“Everything to strengthen operational resilience and give customers more options,” he said.
An Air Canada spokesperson told the Star in an email: “With the changes starting today, we are reducing our schedule by an average of 77 round trips (or 154 flights) per day in July and August.” Before that, the airline had operated an average of about 1,000 flights a day.
According to Air Canada, three routes are temporarily suspended between Montreal and Pittsburgh, Baltimore and Kelowna and one from Toronto to Fort McMurray.
“Most affected flights are to and from our hubs in Toronto and Montreal,” the airline said in an email to the Star, adding that it will be primarily “frequency reductions, mainly affecting evening and overnight flights with smaller aircraft, on cross-border and domestic routes.”
International flights are unaffected, with a few timing changes to reduce peak hours flying and even out customer flows.
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